FAQ

Business Operations

Download the Beach Mobile app and place an order

Yes. Call the customer support number and provide your GPS location along with your request

8:00 am – 7:00 pm (Eastern Standard Time)

We service the following locations:

  • Miami Beach
  •  Surfside
  • Bal Harbor
  •  Haulover

Can take up to one hour depending on location and requested items

Refunds

Free cancellation within 2 minutes of placing an order. Else there will be a $5.00 cancellation fee after two minutes of placing the order.

Please allow up to 12 hours. You will receive a formal emails and SMS messages regarding your refund request status.

Rentals

A courier will pick it up at the designated time.

If the courier is unable to secure the rental equipment, then the equipment that is missing will be considered purchased and the customer’s deposit will be forfeited.

Partners

Select the Partners | Couriers menu and apply

Select the Partners | Carriers menu and apply

Select the Partners | Vendors menu and apply

Select the Partners | Affiliates menu and apply